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Very disappointed. For the price 175.00 Recieving a print..not matted , and basically a cheap ikea frame...will not order again
Reply from Taudalpoi
Hi Karen! I'm really sorry to hear you were unhappy! I tried reaching out to help make things right but never heard back. Part of your review is a bit confusing, however, as you complain that the print was not matted when you purchased a semi-glossy print which it explicitly says in the description is not matted.
Order did not arrive as promised. I tried to reach a resolution with seller to no avail. Very disappointed with transaction.
Reply from Taudalpoi
Hi there! I was very sorry to hear it didn't reach you in time for Christmas, though I did have a holiday disclaimer in my shop stating that orders after the 12th of December (which yours was) could not be guaranteed to arrive by Christmas. Still, I offered to fully refund you but I'm sorry that it took a bit longer than usual during the holidays.
Horrible quality! Picture is extremely grainy and blurry. Picture is also not completely cut, there is still a side that I must cut myself.
Reply from Taudalpoi
Hi Anthony! I’m very sorry about this! As I explained in my reply to your message(6 days ago), this was (clearly) a production error and I was shocked that it was sent to you like that. It clearly shouldn’t have been, and I’m very sorry about this. Naturally, I immediately offered to fully refund you or to ship you a new poster (including a free one). I didn’t hear back but decided to process a full refund nonetheless, which you should’ve received by now.
